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 Shareholder Services

Please find a list of the frequently asked questions that shareholders have regarding Strategic Thought Group. A link to the Strategic Thought Fact Sheet download is available on the right.

FAQs

We have put together a selection of questions and answers which are of interest to Strategic Thought Group plc (STG) shareholders. Scroll down the page to view each question followed by the answer.

1     What is the company's registered office details?

Strategic Thought Group plc (STG) is a public limited company

Registered in England No. 5424046

Registered Office:  Star House, 20 Grenfell Road, Maidenhead, Berks SL6 1EH

2     How can I check how many STG shares I hold?
     
If you hold STG ordinary shares you can check your holding either by contacting Equiniti, address below, or by registering with their web-based enquiry service at www.shareview.co.uk which enables you to check your STG shareholding.

Equiniti Ltd
Aspect House
Spencer Road,
Lancing,
West Sussex
BN99 6ZL

Tel: 0871 384 2741 (UK only)
Tel: +44 121 415 7047 (international callers)

Calls to these numbers are charged at 8p per minute from a BT landline within the UK. Other telephony providers costs may vary.

3     How can I buy and sell my STG ordinary shares?
 
The London Stock Exchange has a section on its website which gives a number of providers offering share dealing services. For more information, you can visit the Stock Exchange website at www.londonstockexchange.com, click on to "Prices & News" and select the "Investor centre".

4     How can I contact STG’s registrars?
     
If you hold ordinary shares, the share register is held by Equiniti at the following address:

Equiniti Ltd
Aspect House
Spencer Road,
Lancing,
West Sussex
BN99 6ZL

Tel: 0871 384 2741 (UK only)
Tel: +44 121 415 7047 (international callers)

Calls to these numbers are charged at 8p per minute from a BT landline within the UK. Other telephony providers costs may vary.

5     How can I contact STG’s brokers?    

Strategic Thought Group plc’s brokers are FinnCap:

FinnCap
4 Coleman Street
London, EC2R 5TA
United Kingdom

Tel: +44 (0)20 7600 1658
Web:    www.finncapitalmarkets.com/Home/default.aspx

6     What kind of shares does STG have in issue?
     
STG ordinary shares are issued in the following forms:

Ordinary shares, which are listed and traded on the London Stock Exchange.

7     How can I find out the price of STG ordinary shares?
     
Share prices are published in most daily newspapers. In the UK STG’s share price can be found under the "Tech - Software & Services" section of the share price pages.

8     Can I have my STG ordinary share dividends paid directly into my bank account?

Yes, you can ask to have your ordinary share dividends paid direct into a bank or building society account. Dividends mandated in this way will be credited to your account on the dividend payment date.

A tax voucher will be sent to your registered address advising you when and how much has been paid into your account.

If you would like your dividends to be paid this way, please complete a bank mandate form obtainable from Equiniti.

9     When are STG’s dividends paid?    

This information is provided annually in the Report and Accounts.

10     Can I obtain a replacement for an out-of-date dividend cheque?
     
Yes. You will have to send the out-of-date cheque to Equiniti who will reissue it for you.

11     What happens if I have lost my dividend cheque/tax voucher?    

You will have to contact Equiniti who will send you a replacement. If the cheque is for less than £50 no charge will be made for the replacement. For larger payments there is an administration fee of £10.00 (plus VAT).

For replacement tax vouchers a charge of £10.00 (plus VAT) will be made.

12     Who do I need to notify of my change of address?
     
When you change address, it is important that you inform Equiniti, by submitting a change of address form obtainable from the registrars as soon as possible to ensure you receive all shareholder communications and dividends.

Alternatively, you can send a letter, which must be personally signed, to Equiniti. The letter, in typed form or block capitals please, should include:

• your name as shown on your share certificate
• your previous address
• your new address
• your shareholder account number (this can be found on your share certificate or dividend tax voucher).

For security reasons, Equiniti cannot accept address changes over the telephone.

13     What do I do if I have lost my share certificate?
     
Equiniti keep a record of your name, address and the number of shares you own and can arrange to issue a duplicate certificate if necessary. If you have lost a certificate please report this to the Registrars immediately on 0871 384 2030  so they can put a 'stop' on that certificate. Before a replacement certificate can be issued, you will be sent an indemnity form to complete should a dispute arise over ownership at a later stage.

You can find out more information, including the costs of supplying a replacement certificate, on the Equiniti Shareview website at www.shareview.co.uk.

14     Who should I advise of my change of name?

Please send a letter, which should be personally signed, to Equiniti giving full details of the following:

• your old name
• your new name
• a copy of any legal documentation, such as marriage certificate or deed poll.

15     How can I transfer shares as a gift into another person's name?
     
You can obtain a stock transfer form from Equiniti who will be able to advise you on the completion of the form.

16     When and where was the AGM held in 2009?

The 2009 AGM was held at 10.00 on Monday 29 June 2009 at Strategic Thought’s offices located at Star House, Maidenhead SL16 1EH. Results of voting on the resolutions passed at the AGM are available from the AIM Rule 26 section of the website or from the Strategic Thought RNS feed on the London Stock Exchange website.

17     Does STG produce an environmental report?

STG reports on its environmental approach in its corporate responsibility overview.

18     Who should I contact at STG if I have a general shareholder query?

In the first instance you should contact the Company Secretary, Penny Rose.

19     Who should I contact to register the death of a shareholder?

In the first Instance you should contact our registrars, Equiniti who will be able to advise you of the necessary actions.